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Welcome to our philosophy of good old fashioned customer service and repair support on Laptops & Notebooks for more than ten years in Melbourne City CBD.

The City Notebooks LAPTOP SERVICE AGREEMENT  allows you to:

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Fringe Ryder's Corral (1998)

Please note that City Notebooks have repaired many  types of notebooks listed here over the last fifteen years and can probably help you with any problems you might have . 

Please call us for more information

This Page is reproduced here in it's original entirety as the  Author
deserves the credit for such a great resource.
Thank you, Fringe Ryder.
Original Sponsored by Elite Computer Systems - USA
Elite Computer Systems is a service-oriented reseller of refurbished and overstock computers. Their service extends to a minimum of a 24-hour burn-in for all laptops, regardless of source, and superior warranty work.

Table of Contents 

- Laptop & Notebook Info

Important Note:
This page is no longer kept completely current. 
You may find a lot of useful information here, much of it historical,
 but it is not the latest-and-greatest.
Keep this in mind when viewing it.

Note: This page is neither commercial nor sponsored. It is essentially the public service or hobby of Fringe Ryder. If you have found it useful, please consider sending a small donation (perhaps a couple of dollars) to cover the cost of the domain/time/effort to me at: 12819 S.E. 38th Street, #362, Bellevue, WA 98006.

Thanks.

Newsflash: MidWest Micro is leaving the laptop business!

My sources state that MidWest Micro is quitting the laptop business, going back instead to just selling other name-brand computers such as Toshibas. This is particularly impressive since Midwest Micro bounced Compaq out of the #3 spot in U.S. laptop sales last year! However, it is also a good sign for consumers, given that Midwest Micro had such incredibly poor support and treated customers with so little respect.

There is a rumour that MPC is going out-of-business. I have not verified this though.


Indexes to Manufacturers/Resellers

The following are indexes to the manufacters and vendors listed in this page. It is not guaranteed to be accurate, but I tried. (Same deal as the information there-in.) Some of the vendors are also limited manufacturers, such as Compaq, NEC, and Toshiba. Some manufacturers (such as Sanyo - see Micron) aren't listed because I didn't write about them other than to mention them. And even if a company is listed, it may have just a comment or address. But it's a start. Feedback would be greatly appreciated.

Index to manufacturers

 

Index to vendors/resellers


Laptop Manufacturers

The next several entries are laptop manufactures. These are primarily based in Taiwan. Some vendors manufacture and sell their own but are known primarily for the latter and are listed in the Vendors section, such as H.P. and AST - the vendors here are not, generally speaking, well-known name brands.

Full-Power Investment

Full-Power Investment is a Taiwanese company that manufactures laptops and sells them to other companies to market. They are also known as Compal.

Some of the computers manufactured by them include the former MidWest Micro laptops, the ARM laptops, the Ambra N100T, Trogon, the FutureMate FM309T, the Mitsuba Ninjas, the MicroExpress NP52 series, the MPC 380s, and far more. (More models than just those listed for these companies are manufactured by Full-Power, but I don't have a complete list.)

Digital Equipment signed an agreement to have Compal manufacture their newest line of low-end laptops. Digital is based in Maynard, MA.

Additional Compal Computers:

As of 04-Oct-95, Compal does not offer a laptop with an internal CD-ROM.

Compal Tech Support: (408) 526-0620


Acer

Acer not only sells computers under their own name, but also is a big manufacturer. They make the:

The Acer Nuovo is a 133MHz Pentium designed for the power user, with a 6X CD-ROM and tilt-up keyboard.

Acer is at:

2641 Orchard Parkway
San Jose, CA 95134
Phone: 408/432-6200

or

347, Chung Feng Rd., Wulin Village, Lung Tan Taoyuan
Int'l Phone: +886-3 489 3188

Acer Computers: &lthttp://www.acer.com/>

Arima is yet another manufacturer from Taiwan. They make the...

  • AMS SoundPro, SoundWave, and the PowerCD laptop
  • Austin's Business Audio series
  • Epson Endevor 500
  • Escom Supernote
  • The older IPC notebooks (P5, P5E, etc. IPC just left that consortium.)
  • Ergo PowerBricks
  • MicroProfessionals Proteva
  • UniSys Travel-series notebooks
  • Unifox (Swedish brand)

Their line goes by names like Festiva 780, but is behind schedule. They also just closed a deal with Compaq on 7-Jan-96.

Arima makes okay stuff, but they haven't been able to keep up with demand from their customers. They reported lost their accounts with IPC, Austin, Epson, and Unisys last year due to poor support.

Arima is at:

Sung Long Rd. 327, 6F, Taipei
Int'l Phone: +886 2 7495588

EMail Arima

ASE Technologies

ASE makes some IBM and some Winbook laptops.


Kiwi

Kiwi makes the Wedge ShowBook EL and the Novacor OpenNote.

2314 Walsh Ave.
Santa Clara, CA 95054
408/492-9188
http://www.kiwicom.com

 

Chaplet

I haven't heard much about Chaplet specifically. They're Taiwanese:

  • Olivetti Echos-90 series and Philos series
  • ComTrade Sound Win-Note Series 770
  • Mitsuba Ninja
  • Acom Patriot
  • CompuAdd ColorPro
  • Magitronic
Chaplet
252 N. Wolfe Road
Sunnyvale, CA 94086
800/308-3388
408/732-7950
or
15, Wu Chuan 5th Rd., Wu Ku Ind. Park, Taipei
Int'l Phone: +886-2 298 8989

Chicony

Chicony is both a laptop manufacturer and a leading keyboard maker. Many laptops from other manufacturers will come with Chicony keyboards, as do most cheap desktop clones. Chicony computers are probably between Compal and Nan Tan in quality. I'm told Chicony is a sister company to Clevo

Chicony makes the:

  • IPC Austin Vista
  • BSI NP8600
  • Canon Innova Book 200LS
  • Some Ergo laptops
  • KeyData CD-ROM laptops and Ultra (KeyData is a DataPro subsidiary)
  • Leading Edge Aviva 2000
  • Ambra SN-series laptops
  • Some Aspen computers
  • Midwest Micro UltraNote 386SX & SL notebooks
  • Oreman (TC) TC3201 386 notebooks
  • Phonecian Faire (PF Micro) 386 notebooks
  • Some Identity Systems 486 notebooks
  • Zenith ZNote GT Pentium and 486DX models
  • Future Tech (Miami) Mark Vision 486DX notebook
  • Vobis Micro Computer AG (Europe)
  • CAF Technologies
  • Northgate
  • Some Sager Modern Computer laptops
  • Some Commax notebooks (Smartbook V-Star)

Chicony America is based in Irvine, California since 1989. Their parent company is Chicony Electronics Corp., LTD., of Taiwan.

Chicony America Inc.
53 Parker
Irvine, CA 92718
207, Kuan Hwa St., Ta Chu Chung, Lu Chu, Taoyuan
Tel: 714-380-0928
Int'l Phone: +886-3 323 4721
Fax: 714-380-9204
EMail: ed_bolanos@earthlink.net
http://www.chicony.com

 

Dual Technology

Dual is a middle-quality tier manufacturer. They make the essentially identical...

Dual also makes the FutureMate FM559D 486 and a number of other clones.

Nan-Tan Computer

Nan-Tan Computer is another Taiwanese computer vendor, one of the smaller ones. They're owned by Kapok, and rumour has it that their name is now Clevo, which would certainly shrink the laptop world quite a bit. Even their resellers acknowledge that this is not top-tier stuff, but some of it is pretty neat. Some of their OEMs include:

  • Aspen Aspenta 60/66, Aspen Universa-E
  • Broadax BSI NP3656T, BSI 846x series
  • Commax SmartBook III
  • DFI
  • Duracomm 5110, TravelPro, NBC, and NBAC series.
  • FutureTech FutureMate series
  • Micro Express NB9266
  • Milkyway MyriadBook
  • Tri-Star MediaBoook

In general, you'll want to avoid Nan-Tan computers because both the vendors and equipment fare poorly on surveys. The exception to this rule is Aspen Computers, who do exceedingly well on the surveys. Because of this anomaly, I called them and spoke to the owner (Ahmad), who says that the reason is simply that Aspen does a lot more quality control than most companies and adds their own high-quality components. Aspen also sells computers from many vendors other than Nan Tan though. So if you want a Nan-Tan, get it from Aspen. I haven't yet heard of any dissatisfaction with them.

Featron

is also in Taiwan, a subsidiary of Philips Taiwan Ltd., which itself is a subsidiary of Philips Netherlands. They manufacture the:

  • Altima Virage
  • Aspen Select
  • Commax SmartBook II
  • USA Identity Systems Technology Select

and several other neat computers. The more I see of Featron's stuff, the more impressed I am. They certainly have responsive management.

Featron Technologies Corporation is at:

#20 Wu-Gong 6th Rd.
Wuku Industrial Park
Taipei Hsien, Taiwan ROC
Int'l Phone: +886 2 299-0299
FAX: +886 2 299-6061

Clevo

Clevo is yet another manufacturer, a sister company of Chicony. They own Kapok. Apparently, they used to be NanTan Computer. Their stuff is not top-grade by a long shot, but it does tend to have new features first. Things to watch out for with Clevo resellers/Computers are:

  • Service reputation
  • Weight of the computer
  • Does it have a fan
  • Battery life

Clevo: &lthttp://www.Clevo.com.tw> Clevo (and Nan Tan, although you should check that section separately also) include:

The Wedge Powerbook 5CD is the same as the ChemBook 5400 and Sager 8600, and is made by Clevo. They use Pentium 75-120, PCI 2MB Cirrus Logic VGA and PCI Bus, 256k Cache. According to a reader, It has a very weak performance and problems with PCMIA under Windows 95 (which was confirmed from all dealers and Chem - this has now been fixed with new drivers). It uses DIMM memory for expansion and has a built in glide-point and joystick. The built in 2x CD-ROM is not removeable. A vendor of the same units reports that battery life is about an hour, it weighs 7.3#, and has 2MB of VRAM but is still very slow on video.

Same reader: The Wedge PowerBook 5 is not a Dual and comes with 256k burst cache, PCI 65545 and PCI IDE. It is pretty fast from he benchmarks I made on it and has 10.3" Dual-Scan or 10.3" active and a built in trackball.

From a vendor: Clevo makes the Sager 7500/7600 and the Commax Smartbook IV series. The new Sager 8600 / Commax V-Quad also will be a Clevo, with a quad-speed CD-ROM and an 11.3" 800*600 screen. Clevo is a low-quality producer, considered junk by many of their own resellers.


Jetta

Jetta has had a few problems, but also has some big fans. They made some of the early Winbooks (to MEI specifications), as well as others. Now they've got their own line too. As laptop makers go, this is a tiny company!

Jetta is still having some quality problems, and still sends out the wrong computers sometimes.

51 Stouts Lane, Unit 3
Monmouth Junction, NJ 08852
or
5F, No. 3, Wu-Chiuan One Road. Wu-Gu Industrial Park
Hsin-Chuang City, Taiwan
R.O.C.
&lthttp://www.jetta.com>

Twinhead Computers

Twinhead is yet another Taiwanese vendor, but they're reputed to be of somewhat higher quality than most of the rest. They make the:

The Twinhead Slimnote 60T uses a fan to keep the computer cool. This is unusual in a laptop, and has been widely panned. This computer is not widely availible anymore - it was one of the very first Pentium laptops - but is perhaps their most famous move.

Their current system is the Slimnote 8 Series. This features...

  • Pentium (75 or 120MHz)
  • 10.4" or 11.3" 800*600 display
  • TV-out port
  • Lithium Ion battery
  • Quad-speed CD-ROM (drawer/tray type)
  • removable hard disk
  • Stereo, PCI, etc.

Unfortunately, it's pre-loaded with Win95.

Twinhead Corp, a subsidiary of Twinhead International of Taiwan:

1537 Centre Pointe Dr.
Milpitas, CA 95035
408/945-0808, 800/242-9550
800/995-8946
Established 1984

Inventa

This company's name is alternately spelled Inventa and Inventec. Both are accepted. Inventec is based in Taiwan. They make the:

  • Apple Newton MessagePad 110
  • Some Texas Instruments computers
  • The Compaq Elite and Contura laptops
  • Calculators - this is what they do
66, Hou Kang St., Shih Lin, Taipei
Int'l Phone: +886-2 881 0721

Compaq signed a "manufacturing partner" agreement with Inventec in the first quarter of 1995.

Quanta Computers

Quanta is yet another Taiwanese manufacturer. They make the:

I don't have a U.S. address or number for Quanta, but they're at:

Fu-Shin Rd., 361, 2-3F, Kuei-Shan Hsiang, Tao Yuan Hsian, Taiwan
Int'l Phone: +886-3 397 300

Sotek

Sotek of Japan makes the Gateway and the newest Austin laptops, as well as a Unisys model. They're perceieved as being at the top of the no-name vendor quality ladder. Other than that, I don't know a thing about them.

Sotec America
San Jose, CA
408/232-0888

First International Computer

First International Computer, or FIC, manufacturers some laptops for Texas Instruments (the TI Extensa CD-550), Everex (the ExpressNote), and for NEC, including the NEC PC-9800 series. (These are not IBM-compatible, but were the leading computer platform in Japan a few years ago.) FIC is backed by the Formosa Plastics Group, which is the largest conglomerate in Taiwan.

They also make the LEO DESIGNote notebook (Pentium 133/Multimidia builtin/quad CD-ROM/ TFT screen) with interchangable CD-ROM and Floppy drive, removable HD.

First International Computer

980A Mission Court
Fremont, CA 94539
800/FICA-OEM
510/252-7777
Established 1980

http://www.fica.com

Kapok

Kapok is a smaller vendor, along the lines of Nan-Tan. A bunch of vendors are shareholders in Kapok and sell their systems, with FOSA being the primary shareholder. Kapok also owns Clevo. They make, among others, the:

Kapok makes the Pentium computer with a touchpad and a built-in game joystick with the buttons around the touchpad. This system is sold by 21st Century Computer and by Micon Computers.

Kapok will have a Pentium Pro laptop out soon. The power requirements (double those of a regular pentium) and heat will be major hurdles.

http://www.kapok.com.tw


Veridata

Veridata makes systems for CTX (the monitor folk, who share the same parent corporation) and MPC (the MPC TouchNote).

Laptop Vendors

The following sections are devoted to laptop vendors - the folk who sell the laptops. These are the name brands you may have heard of, even though they often don't manufacture a thing.

Contacting MidWest Micro

For a complete essay on Midwest Micro, Click here.

MidWest Micro can be reached (if you're lucky) at:

6910 U.S. Route 36 East
Fletcher, OH 45326
800/445-2035, 513/368-2309
Sales: 800/682-7256
Tech Support: 800/262-6622
Customer Service: Yeah, right 800/728-8584
Tech support BBS: 513-368-3741

Altima Computers

Altima isn't sure, as of 26-Sept-95, if they'll be staying in the laptop business or if they'll come out with a Pentium-based laptop. (Thier Virage line is manufactured by Featron, while the Virage II line is from TwinHead.)

Altima: &lthttp://www.value.net/~altima/>

Concord, CA
800/356-9990, 510/356-5600
FAX: 510/356-2408

AMS

There are two popular companies known as AMS in the computer business. Only one of them does laptops.

Associate Mega Subsystems is the laptop vendor, owned by some Chinese folk. They sell HyperData systems, while their SoundPro series comes from Arima They are located at:

Associate Mega Subsystems
800/980-8889
818/814-8851
12881 Ramona Blvd, Irwindale CA 91706

AMS: &lthttp://www.amsnote.com/> There is another AMS, American MultiSystems, whose claim to fame is computers done in all black at exceptionally low prices. based in Sunnyvale, CA. They make the InfoGold systems, reknown as fast and cheap, and distinctively black. Howver, they do not make or sell laptops.

ARM

ARM sells the Compal Pentium machine, as the TS30P and TS96CD. The ARM TS50CD is made by Dual Technologies. Beware, though, that there have been a lot of customer complaints about both ARM's approach and service. They can be reached at:

ARM Computer Inc.
2149A O'Toole Ave.
San Jose, CA 95131
1-800-765-1767; (408) 428-9800

Aspen Computer

Aspen appears to have gone out of business, folks. It's a pity, because if you liked the Nan-Tan stuff, they were the best place to get it.

Aspen sells mostly NanTan/Clevo stuff. They used to add some real nice touches, but it wasn't economical. (And yes, they've been around for quite a while, and I've seen/played with some of their early ones. Good stuff.) However, they're still higher quality than most - they do more testing and provide better service too. If you want to get those particular computers, they're a good place to get them from.

Aspen is at:

P.O. Box 346
Buffalo, NY 14231
Phone: 716/626-0315

AST

AST has the Ascentia and Bravo lines of laptops, which they get from Quanta They also have the 910N line, which they make in their own plant in Taiwan. AST owns the Bravo design, and licenses it to Dell, who also gets it from Quanta.

Other AST news: AST purchased Tandy's computer-manufacturing business in 1994. Samsung purchased a majority stake in AST more recently, resulting in AST's CEO Ian Diery resigning in late August 96 after nine months on the job. He was highly credible and trusted, so this will likely hurt AST, which is already looking as massive losses for '96.

AST is at: AST Computers or
AST Computers

16215 Alton Parkway
Irvine, CA. 92619
714/727-4141
800/876-4278.

Astro Research Inc.

I hadn't run into Astro Research before, but they've got a web presence. They sell Dual machines with CD-ROMs. I'm not a fan of CD-ROM notebooks, but these machines have a nice feature set. Unfortunately, the company has a bit of a language barrier, which has been a precursor to extreme problems at other companies, most notably Sager.

As with other Dual computers, these come with a joystick port. If you're a game player, that could be a big bonus.

Since they didn't list it on-line, the price on 18-April for the PMD-III was $2999.

Astro Research is at:

600 Monterey Pass Rd., #A
Monterey Park, CA 91754
Phone: (818)-293-1651
Phone: (800) 367-6683

http://www.astronote.comhttp://www.astronote.com

AT&ampT

AT&ampT gets computers from three manufacturers including NEC (The Globalyst 250, among others).

Austin

Austin Computer, which had some big quality problems in the early 90s, was acquired by IPC of Singapore (which also owned MediaMagic) in 1993. More recently they've gone back to being Austin Computer Systems, parented by GEM Ventures in New York. In published reports, they still do extremely poorly on support surveys, coming in behind even MidWest Micro! However, they have been working hard to combat this, dropping the wait on support calls to an average of two minutes by their measurement. They are also one of the few places that will sell and configure an NT laptop for you.

The Austin Vista is similar to the Canon Innova, and is made by Chicony. Arima makes the Austin Business Audio Series. Quanta makes their StepLite Notebook and their current stuff. Their newest systems will be from Sotek, including the Edge Duet. Quanta made the Steplite and the Austin Edge XL, Edge XP and Edge CD.

Austin had quality problems in the early '90s, but has since done a lot to turn them around, including changing suppliers, adding a quality assurance department, tracking return and call rates, improving technical assistance, and more. I don't have any recent experience with their systems, but they've certainly taken all the correct steps to win their way back into the hearts of consumers.

Austin

An IPC (Singapore) Company
10300 Metric Boulevard
Austin, TX 78758
800/483-9938
512-339-3500
Established 1984
Acquired by IPC 1993

http://www.goaustin.com

IPC Technologies

10300 Metric Blvd.
Austin, TX 78758
800/338-1571
512-339-3500
Established 1989

BIT

The BIT Cheetah IV is supposedly a Dual machine.

Broadax Systems Inc.

BSI sells the Nan Tan pentium as their 3656T. They price aggressively, but haven't got good word-of-mouth on the usenet.

El Monte, CA
800-872-4547, 818-442-0020
fax: 818-442-4527

Compaq

Compaq is reknown for designing and manufacturing all of their own stuff, theoretically resulting in higher quality, although there have been compatibility issues with 32-bit operating systems. However, everything is not as it seems:

  • The Compaq LTE 5000 is manufactured by Inventec, who Compaq calls a "manufacturing partner" as of 1st quarter '95. I'm told that Inventa make 60K computers for Compaq in '95.
  • The low-end Compaq home PCs (the Presario 7000 series) are manufactured by Mitac (Taiwan), also resulting from a first quarter '95 agreement.
  • The Compaq LTE Lite notebooks which won so many awards were developed and manufactured with Japan's Citizen Corp. (Citizen did work with Hewlett-Packard on the miniature KittyHawk hard drives around that time too.)
  • On 7-Jan-96, Compaq and Arima signed a 3-year manufacturing deal (Arima building for Compaq).

There's an additional problem with Compaq machines: they tend to be more proprietary than other brands. They also have a history of some trouble with the PCMCIA controllers, although I've read more about this in the trade rags than heard about it from users. And their SmartDock station prevented logging into the network. This wouldn't be so big a problem if Compaq didn't try to ream you for $35 for any phone support, even stuff as simple as telling you what kind of video cable you need.

The Compaq LTE 5000 has also been very buggy, including a very dim 10.4" TFT display, incompatibilities with OS/2 Warp, inability to turn off when in a docking station, and an erratic mouse. The dim screen would have to be fixed through a high-voltage inverter, which Compaq may sell but certainly won't give away. The other problems may be fixed by a BIOS upgrade that was due out in January 1996, but had not appeared by March of '96.

The LTE 5000 is scheduled to be updated with a 12.1" screen and 4x CD-ROM soon.

So all is not as it seems with Compaq. Either way, Compaq is at:
Compaq: &lthttp://www.compaq.com/>

20555 State Highway 249
Houston, TX 77070
800/345-1518
Established 1982

Canon

Canon makes some interesting computers, including one with a fax and printer built in. However, their newest laptop (as of 1/96) is the Innova Book 350CD, with...

  • 8-32MB RAM
  • 540MB HD
  • 10.4" dual-scan screen
  • Modular drive bay...
    • 3.5" disk or
    • Quad-Speed CD-ROM
  • 16-bit sound
  • 6.1 pounds
  • Nickle-hydride battery, estimated for 2.5 hours

The Canon Innova series is made by Chicony, while the ones with the built-in printers are made by Acer. Canon can be reached at:

123 East Paularino Ave.
Costa Mesa, CA 92628
800/848-4123
714/438-3000
&lthttp://www.usa.canon.com/support/files/pcs.html>

Chembook

ChemBook sells no-name clones also.

  • The ChemBook 5550 is made by Dual, has a Pentium, a cooling fan, proprietary memory, double-speed CD-ROM, Game-Port, I/O, 256k Cache, 11.3" Dual-Scan 800x600 oder 10.3" active 640x480. (note: another source says this is a Kapok computer.)
  • The ChemBook 8600 is also a Dual Pentium.
  • The ChemBook 5400 is a Clevo. They've got new drivers for the Win95 PCMCIA problem.

ChemBook is a division of ChemUSA.

2368 West Winton Ave.
Hayward, CA 94545
510/785-8080
chemusa@ix.netcom.com

or try

8445 Central Ave.
Newark, CA  94560
(510) 608-8818

www.chemusa.com

 

Commax

The Commax SmartBook III is made by Nan-Tan.

San Jose, CA
800/526-6629, 408/435-5000
fax: 408/435-5020

CTX International

CTX is primarily a monitor company, but they sell the EzBook laptop manufactured by their sister company VeriData.

CTX International Notebooks
20470 Walnut Drive
Walnut, CA 91789
Sales: 800/888-9052
Local: 909/595-6146
Tech Support: 800/888-2017
E-Mail: nbtechsup@ctxintl.com
Web: http://www.ctxintl.com

Dell

The Dell Latitude is a nice leading-edge laptop, and some of the line have high-end or innovative features, plus a great reputation for quality and service. However, the Dell Latitude is licensed from AST and manufactured by Quanta of Taiwan.

Industry scuttlebutt was that the Latitude series was licensed from AST and manufactured by Quanta of Taiwan. However, Dell has sent me a bit more detail and clarification:

  • The Dell Latitude 433x was just a rebranded AST Bravo.
  • The LX systems are manufactured by Quantas, but were completely designed, developed, assembled, and tested by Dell Computer Corp (including the system board).
  • The XP systems are built, designed, and developed by Dell Computer Corp., in Austin Texas. Sony Corp. produces the system boards and several other system components.
  • The new XPI Generation 2 (soon to be released) system boards are manufactured by Sony, developed and designed by Dell.
  • The Lattitude LM P-133ST is a Full Power machine.

In other news not reported by Dell, they're switching from using Quanta to using Compal for their entry-level computers in 1996, although Sony will still be used for some advanced manufacturing.

Dell Computers: <"http://www.us.dell.com">

2214 W. Braker Lane, Suite D
Austin, TX 78758
800/613-3355
512/289-4400

There is an interesting Dell site at http://wysiwyg.great.fi/~pekka/xpi/

DFI

DFI sells the Nan-Tan 486 as their Media Book, at a somewhat inflated price.

DFI is at:

Diamond Flower Electronics Industries
Sacramento, CA
800-808-4334, 916-568-1234
fax, 916-568-1233

Digital Equipment Corp

Digital gets their laptops from other vendors - they do not make their own. The pick of the litter is the HiNote Ultra II (486/75, very light), which comes from Citizen. It isn't the sturdiest of machines though.

The HiNote VP is made by Compal Acton, MA
800/722-9332, 603/884-4304

Digital has been aquired by Compaq and is no longer in operation as a notebook computer vendor.

Discount Laptops

They specialize in low prices over the web. They were selling AMS and Commax systems, but now are selling Wedge Technology and Magitronic notebooks. Neither Wedge nor Magitronic make their systems - Wedge is hyper-linked here, Magitronic sells Clevo and Chaplet systems, I believe. Consequently, I don't know what you will wind up with.

What I will say is that the company (Matt Richards) does seem to be responsive on the net. This counts for something these days.

http://www.discountlaptops.com

Reach them at:
Matt Richards
info@discountlaptops.com

501 S. Rancho Dr. Ste# H-53
Las Vegas, NV 89106
Phone: 888-579-0082
phone: 702-363-5375
FAX: 702-363-5422

http://www.itsnet.com/home/laptop

 

Dolch Computer Systems

Dolch Computer Systems used to be reknown for the Dolch Pack, one of the first popular very portable systems (called "lunchbox" systems due to being roughly that size.)

They're now hitting the heavy laptops market with the NotePAC, which is:

  • 14 pounds! (i.e. very heavy)
  • 100MHz 486DX4 (i.e. not real quick)
  • 12.1" TFT colour display (big but not huge)
  • $10,495 (i.e. very very expensive)

What does this offer for quadruple the price of systems with the same power and half the weight? Weather-proofing and shock-resistence.

  • It can withstand 20G shock
  • It works fine in rain of up to 2.5 gallons-per-hour

Dolch can be reached at:

Fremont, CA
510/661-2220

EPS

EPS sells competitively priced laptops, but has a history of poor service, support, and quality. They claim that they've stopped selling the problem-prone Clevo-made Workbook line (same models as the Sager 7600), and are now manufacturing their own. I'm not convinced they really make their own though.

I've heard only negitive things about their sales and service support.

Impulse Computers

Impulse sells the same system also. They're at:

Impulse
2700 Argentia Road
Mississauga, Ontario
L5N 5V4
1-800-668-1111

I'm told that they've gone bankrupt and the remaining stock has been sold to Data Integrity Inc.(416-638-0111).

Elite Computer Systems

Elite started life by purchasing the warranty database when the superstore Silo (similar to Circuit City, Good Guys, and FutureShop) went under. They provided the warranty service with the intent of gaining loyal customers through that unorthodox (and expensive) gambit. It has worked.

They also now sell computers, including refurbished and overstocked units procured at extra-low prices and their own OEM'd line (currently provided by Samsung. The emphasis is still on service and customer-satisfaction though.

Additionally, they may be able to help with hard drive upgrades and other repairs.

325 East 900 South
Salt Lake City, UT 84111
801/596-7283
E-Mail: elite@pclaptops.com
http://www.pclaptops.com

Epson

Epson sells the Clevo 86-series computer.

Future Technology

Future Technologies sells Pentium laptops from almost every manufacturer, a fact I find more than a little bit frightening. These include Kapok (Taiwan) and Dual Technologies. Their CD-ROM laptops are from Dual. The company is not known for providing good support.

The FM366T is made by Nan-Tan.

The FM309T is made by Compal.

The FM559D with the removable screen is made by Dual

Hackensack, NJ
800/275-4414
201/488-4414

Gateway

Gateway laptops and notebooks are designed and made in Japan. They are not relabelled Taiwanese clones, but rather are custom-designed (some by Sotek of Japan) and built (reports vary, perhaps by Sony, Citizen, or Casio) by Japanese companies. Therefore, if you like a particular Gateway, you are not likely to find the same computer being sold under a different name.

This isn't an issue to me - I don't like the ergonomics of the Gateway units. Gateway has put the pointing stick on AccuPoint/TrackPoint systems in every place except where it belongs - they've put it below the keyboard, above and to the right, and below and to the right. Clearly they're missing some important concepts. However, they do extremely well on customer satisfaction surveys, and I liked my old Gateway desktop and their service enough to have continued buying their desktops, even if they don't understand laptop keyboards!

Some of the following text is from Gateway.

The Colorbook and Colorbook2 were both manufactured by Citizen. The original Colorbook had a small pop-out trackball and featured processors of 486sx25 and 486sx33 with single scan Color Displays. The Colorbook2 boasted dx2/50 and dx4/100 Intel 486 processors and featured dual scan 10.2" color displays and 16 bit sound cards. The Colorbook was discontinued in early 1995, the Colorbook2 followed in September 1995.

The Liberty was Gateway's best reviewed portable ever and featured a 4.2 pound weight along with a square 10.4" Display. This subnotebook featured an infra-red port for data transfer and printer communications. The original systems came out in May 1995 with dx2 50 and dx4 100 configurations. External Cache was added in late summer and made the Liberty defeat every Pentium 75 it tested against in the July '95 PC Magazine, earning it a Editor's Choice award.

The Liberty was designed and built for Gateway by Toshiba Corp and was discontinued in January '96.

The Solo (November '95) and the Solo2100 (July '96) represent Gateway's Pentium/ Multimedia line and are both currently available. The Solo is made by Tartor Sanyo, and the Solo2100 by Quanta.

Gateway has a large web site presence at http://www.gw2k.com.

 

Grid

Grid made some great stuff, revolutionizing the laptop industry. However, they were purchased by Tandy (Radio Shack) quite some time ago. I do not have any current information on Grid.

And, just to confuse things, AST purchased Tandy'scomputer manufacturing business in 1994.

(And, in case you're wondering, this section is here because of the large number of queries about Grid that I still receive.)

Hitachi

Hitachi is entering the laptop world with gusto. They've already lined up the larger distributors, and their first entry, System C, looks like a pretty solid performer. However, Hitachi is solidly Japanese, and may suffer the warranty service problems attendant with that. It's an unknown risk as of yet.

Different sources say different things - it appears as though the Hitachi is made by Clevo. Hitachi: &lthttp://www.HitachiPC.com>

HyperData

HyperData is the American marketing arm of Sunrex of Taiwan, which is in turn a subsidiary of Jing Mold Enterprise, Ltd.

HyperData manufactures laptops sold by AMS, Maximus (The MediaNote and PowerMax), and MPC, including their '486 MultiMedia Laptop with the flip-up cover for changing CD-ROMs. (This is the MPC CD-Book 875.)

The HyperData Media Go CD-Note is an interesting design you'll see sold by some other vendors. In addition to the double-speed CD-ROM under the flip-up keyboard (a now-obsolete feature), it sports a Cyrix 586 instead of an actual Pentium. However, since it also lacks an L2 external cache, it's hard to tell if the Cyrix chip is as fast as a pentium.

The HyperData 900A is identical to the Maximus PowerMax.

HyperData appears to be both a manufacturer and a reseller.

809 S. Lemon Ave.
Walnut, CA 91789
800/786-3343
909/468-2955

Hewlett Packard

HP gets the HP 4000 CT and OmniBook 5000/5500 from Twinhead, but manufactures most of their laptops in their Corvallis, Oregon, plant. Their palmtops (the 95LX/100LX/200LX) were manufactured in Corvallis and in an HP plant in Singapore.

The OmniBook 600 is a sub-notebook, and certainly not a power-machine. However, due to the light weight, it may be useful. It has...

  • 3.8 pounds
  • 9.5" active-matrix screen
  • 16-bit sound (with active-matrix screen)
  • Unique floating-mouse out the side
  • Lithium Ion battery
  • 486/75 processor
  • About $3000 for the 340MB model.

In contrast, the OmniBook 5000 is a normal laptop aimed at the power market, although it's pretty expensive for the power it delivers. It has...

  • Pentium 90 or 120
  • 10.4" 800*600 SVGA active display
  • Up to 1.2GB disk
  • 16-bit sound.
1000 N.E. Circle Blvd.
Corvallis, OR 97330
800/443-1254
503/752-7736

Hewlett-Packard: &lthttp://www1.hp.com/ahp/>

IBM

IBM makes most of their own stuff. The IBM ThinkPad 360 is manufactured by ASE though, while the 365C (486/75, CD-ROM) is made by Acer.

I'm quite smitten with the IBM ThinkPad 760CD. For more on it, check out my Top Laptop/Notebook Picks.

IBM
Route 100
Somers, NY 10589
800/426-2968

http://www.pc.ibm.com

ITronix

ITronix makes rugged mobile field equipment, including the X-C 6000 Cross Country, a computer with a magnesium frame, Santoprene (a rubber used in gun grips to absorb shock and provide grip), high temperature-range monochrome LCD, and weighs in at 6.5 pounds. It can withstand temperatures from -4F (-20C) to 140F (60C), rain and rainy wind, vibrations, and repeated 1 metre drops. It's limited to 16MB of RAM though, and only has a 40MHz 486SX processor, so we're not talking about power.

Itronix, a Texlon Company

South 801 Stevens Street
Spokane, Washington 99204
(800) 441-1309
Fax: (509) 626-4203
&lthttp://www.itronix.com>

Lightspeed Technology

Lightspeed seems to be a new player. According to Co-Owner William Roach, they specialize in Pentium laptop computer systems, currently the same machines as Sager and Pro Scan. (This means it's a Clevo/Kapok.)

Lightspeed is:

Bellingham, Washington

http://www.pacificrim.net/~lspeed

MegaImage, Inc

MegaImage puts their own custom motherboard into Samsung cases for their 911 series. They do this because they provide low-voltage TCP processors ahead of the general market. They also claim a very low return rate, which I have not verified.. They have been in the laptop business for five years.

800/250-1876
http://www.megai.com
megasale@megai.com

Maximus Computers

The PowerMax and the MediaNote are both made by HyperData. It is probably worth avoiding this company, due to support complaints.

Monrovia, CA
800/888-6294, 818/305-5925
FAX: 818/357-9140

MPC Technologies

Flash News:10-April-96, I hear MPC is going out of business. I have not verified this with them - you may want to ask them though.

Okay, it's verified. They're gone. HyperData is doing their non-warrantee work. Good luck.

One of the cheaper (and less impressive) laptop resellers, MPC gets their laptops from lots of vendors.

2915 Daimier St.
Santa Ana, CA 92705
800/672-8088
714/724-9000

MicroStar

Some people mistake MicroStar for a manufacturer. They're a reseller of Kapok computers.


Micon

Micon also sells Kapok computers.

Micon is at http://www.micon.com

Micron

Micron is a big name in the desktop business. In addition to being reknown for their own high-performance desktops, they are the largest manufacturer of RAM in the USA. They also completed the purchase of Zeos, another large mail-order computer company similar to Northgate, Dell, and Gateway.

The Micron Millenia TransPort is a multimedia laptop due for release any time now. It's made by Sanyo, which also has their own successful line of notebooks. The Millenia is based on the Mobile Triton PCI chipset, and uses EDO memory.

Micron is at:

900 E. Karcher Road
Nampa, ID 83687
800/338-6334
http://www.mei.micron.com

Olivetti

Olivetti is based in Europe. They've tended towards the off-beat, but now sell standard relabelled systems. Currently, they sell the Chaplet systems.

Austin, TX
888/465-4838
http://www.olivettipc.com

PC Portable Manufacter, Inc.

One of the odder laptops out there is the PC Portable unit. This unit is designed and assembled in the United States, with some of the manufacturing done in Taiwan based entirely on the U.S. design - as is obvious when you look at the features:

  • ISA Slot - That's right, a normal expansion slot!
  • NO integral pointing device! (There are two serial ports though.)
  • 486-based - No Pentium available yet.

The other features are normal enough: Two PCMCIA slots and choice between a 9.5" active or 10.3" dual-scan display. An internal CD-ROM is available also. The system uses an Intel motherboard, Cirrus Logic video chip, and Teac CD- ROM.

PC Portable Manufacter, Inc. can be reached at:

1431 Potero Ave., Bldg. E
South El Monte, CA 91733
818/444-3585
800/818-2819

Polywell Computers

Polywell is a direct marketer of high-end computers. They'd left the laptop market for a while, but are back now with systems made by Prima. Unfortunately, I don't know anything about Prima.

Polywell can be reached at:

South San Francisco, CA
800/999-1278
415/583-7222

http://www.polywell.com

ProLinear Corp.

ProLinear isn't really a laptop computing company. They sell the PalmBook, which is basically a heavy-duty palmtop. However, it fills some niches so I'm including it here.

The PalmBook is larger than an HP 100/200LX, closer to the size of a Zeos Meridian, but still available. It's 9.5"L x 4.5"W x 1.25"tall, 19oz, with a 640x200 CGA monochrome display, 386SX-25 CPU, serial and parallel ports, and closer to a real keyboard than the HPs. It runs on 4 AA batteries.

It doesn't come with any disk space, but the two PCMCIA slots can accept storage devices (i.e. FLASH cards). They start at about $900.

ProLinear Corp.
150 N. Santa Anita Ave.
Arcadia, CA 91006
800/830-5977
818/821-1881

EMail: pic@ix.netcom.comEMail: pic@ix.netcom.com

ProStar Computer, Inc.

ProStar's computers are made by an affiliated company Kapok, which they are a minority share-holder in. They are also a sister company of Sager. Their 9400 is made by MicroStar (aka Notestar, which seems to be going out of business) though.

Be careful of ProStar - they are among the bottom three in customer satisfaction on the web.

4102 W. Valley Blvd.
Walnut, CA 91789
800/576-1134
909/869-6018
Established 1993

Sager Midern Computer

Sager sells NanTan, Clevo, and others. They have the rudest and worst phone manner I've ever run across, and are reknown for refusing to fix things, for charging a fortune for parts, and generally being hard to work with. Sometimes the computers work though, so some people are happy with them.

The Sager 840D is probably a Compal.

Sager has a sister company, ProStar.

18005 Cortney Court
City of Industry, CA 91748
800/669-1624 (outside California)
818/964-8682
Established 1986

Sceptre Technologies

Sceptre Technologies is actually owned by Compal, the makers of the MidWest Micro SoundBook Elite. However, Sceptre sells their laptops with trackballs. Sceptre can be found at:

16800 E. Gale Ave.
City of Industry, CA 91745
800/788-2878
818/369-3698

Samsung Electronics

Samsung laptops vaguely resemble the newer Digital laptops. They're slim and curvy, and available in a wide range of configurations and features. The Sens 810 is a real dream machine!

Samsung makes their own machines. They recently bought a majority stake in AST though, so some AST designs may make it into Samsung machines soon.

Samsung machines are also sold by Elite Computer Company and, with a different motherboard, by MegaImage, Inc.

Samsung is at:

105 Challenger Road
Ridgefield, NJ 07660
201/229-4000
800/656-6239

&lthttp://www.sec.samsung.co.kr/>

 

Sharp Microelectronics

The newest Sharps are the PC-30X0 series and PC-90X0 series. These are all Pentium-based laptops, with 11.3" or 12.1" displays. The 30X0 series weighs 5.5 pounds, come with 8MB min, lithium-ion battery, and a Win95 keyboard (i.e. two windows-specific keys). The 90X0 series adds a removable 4X CD-ROM drive, IR port, on-board MPEG decoder, PCI local bus and 28.Kbps modem.

The older Sharp PC-8900, PC-8700, PC-8650, 9000/9030 and PC-3050 were made by Twinhead.

Sharp:

Mahwah, NJ 07430
800/993-9737
201/529-8200
&lthttp://www.sharp-usa.com>

 

Wedge Technologies

Wedge sells computers from several manufacturers:

Their Compal is the same model sold by MidWest Micro, with a different pointing device.

The Wedge PowerBook 5CD is made by Clevo.

Milpitas, CA
800/872-9334
408/263-9888

WinBook Computers

Winbook designs their own computers, and WinBook owners tend to be as dedicated as IBM ThinkPad or Apple PowerBook owners. The systems do rank highly for both quality and service regularly. WinBook announced a new Pentium laptop on October 2nd, 1995. The Press Release is availible here.

Unfortunately, there seem to be some problems associated with the new XP5 systems running at 90MHz. If you're having problems with the laptop dying unexpectedly, try switching the switch on the motherboard down to 75MHz.

So who is WinBook?

WinBook is a division of Micro Electronics, Inc. The other divisions are MEI Mail Order Accessories and the Micro Center Stores (10 large computer department stores.)

Micro Electronics started the WinBook line in response to customer surveys done in their stores. Working under the impression that they knew better than the large manufacturers what the customer wants, they designed and built it - and are now the #8 laptop vendor. (IDC, Sept 95) Their goal is to be #3.

WinBook computers are designed by WinBook (in Columbus, Ohio) and by Palo Alto Designs. The cases and motherboard are contracted out in Taiwan to specific Winbook designs - nobody else sells the same computer as WinBook. The rest of the computer (screens, pointing devices, sound support, disk drives, etc.) are assembled in Columbus.

The original WinBook case/motherboard was contracted out to Jetta in Taiwan, although one WinBook source says it was made by ASE. The WinBook XP was contracted out to a different, larger and better quality, Taiwanese vendor, Quanta. Note that much of the work is done in Columbus after the case and motherboard are done.

From Eric Beauchamp at Winbook: I have been given permission to release the manufacturer of the case and motherboard. The manufacturer is ASE technologies. Problems with the WinBook:

  • The hard disk is not on the local bus. This is unlike most Pentium laptops.
  • The video is VLB, not PCI
  • There is one memory slot, and the memory does not piggy back. To upgrade memory, you must toss your current memory.
  • It comes with two speakers but the audio is an $80 option.
  • It uses the 3.3V chip (like most except Dell/IBM/Toshiba.)
WinBook - A Division of Micro Electronics, Inc.
Columbus, OH
800/468-2162

Zenith

Zenith was one of the first big players in the laptop world. In 1984, their Z-183-93 set standards for power (having a blazingly-quick 7.14MHz NEC V20, which was an Intel 8086 clone) and storage (a full 20MB of hard disk), plus the best LCD display on the market (bright blue on white, CGA). It only weighed about 15 pounds, and had diagnostics in hardware. Great computer.

Zenith were sold at the end of the 80s to Groupe Bull (France, I think), and more recently to Packard Bell.

Packard Bell has recently been acquired by NEC. On 01-March-97, NEC announced that they would no longer manufacture Zenith products except to finish fulfilling government contracts, and those will run out inside three years.

The Zenith ZNote GT is made by Chicony. Zenish Z-Star GX-133 is made by Full Power Investment.

2150 E. Lake Cook Road
Buffalo Grove, IL 60089
800/582-0524
708/808-5000

Zeos

Zeos was purchased by Micron in 1994, but the two lines are still fully separate. Zeos stuff - even their desktops - have always had more quality problems than those of most other major mail-order companies.

The current Zeos line consists of the Meridian 400, the Meridian 800, and the Meridian 850.

  • Meridian 400
    • 486/100
    • 4 pounds
    • 7.9" screen
    • Disk limited to 350MB
  • Meridian 800
    • 486/100
    • 6.4 pounds
    • 9.5" screen
  • Meridian 850
    • Pentium 75 or 90
    • 10.3" 800*600 SVGA screen or 9.5" screen (optional)
    • Up to 1.3GB drive
    • Under 7 pounds

Keep in mind that 10.3" is now a normal-sized laptop screen, so the 400 and 800 have truly tiny displays. All three have a pointing-stick mounted below the keyboard, evidently patterned after the moronic and brain-dead Gateway design.

Zeos is at:

1301 Industrial Blvd.
Minneapolis, MN 55413
800/554-7172
612/362-1212
612/423-5891

Micron is at:

900 E. Karcher Road
Nampa, ID 83687
800/338-6334
http://www.mei.micron.com

FOSA Computer

FOSA Computers are from Kapok - FOSA is the primary owner of Kapok, while ProStar is a minority holder (along with many many others.)

120 Corporate Blvd.
South Plainfield, NJ 07080
800/216-3672
908/753-6100
Established 1989

http://www.fosa.com

Fujitsu

800/831-8094
www.fcpa.com

Identity Systems

Identity was owned by IRG, but IRG has gone bankrupt and Identity was sold to USA Systems. USA is continuing the Identity line of systems, which is manufactured by Featron, although some of the 486 notebooks are manufactured by Chicony.

 

Aquiline

has gone out of business. They had some neat stuff, including the Huricane, the Cyclone (an early CD-ROM laptop), and the Cruiser (an early overhead-projection-compatible LCD laptop). This was rather sudden - they received good reviews as recently as May 95 (PC World).

Other recent departures include Dauphin Technology and Altura Computers.

 

Micro Express

I've been asked about Micro Express several times. I'm guessing they must have great prices. However, I've heard as many horror stories about them as about anybody else except MidWest Micro, and I may hear a lot about MidWest due to this page.

Anyhow, Micro Express sells Nan Tan Computers, generally one of the poorer-quality clones. They occaisionally win Editor's Choice awards, but usually come with substantial caveats, and did exceedingly poorly in the PC World satisfaction surveys (11/94 and spring 95).

The NP92DX4 is one such Nan-Tan.

The MicroExpress NP52P100 is a Full Power Investment machine, a bit heavy for travel and with the usual very short Full Power battery life of less than an hour.

MicroExpress

Santa Ana, CA
800/989-9900
714/852-1400

Toshiba

Toshiba's Home Page: &lthttp://www.toshiba.com/tais/csd/products/>
Toshiba Benelux

Irvine, CA
800/334-3445

NEC

NEC manufactures the AT&T Globalyst as well as most of their laptops, but they get some of theirs from First Computer International of Taiwan.

Interesting note: NEC has acquired much of Packard Bell, who acquired much of Zenith a while ago.

NEC Computers:&lthttp://webserver.nectech.com/textnotebk/verfam.htm>

Texas Instruments

The Extensa 500 and CD-550 are made by FIC Computers.

The Extensa 400/450 is made by Acer.

Texas Instruments: &lthttp://www.ti.com/>

Temple, TX
800/848-3927
512/434-1523

Ergo Computing

1 Intercontinental Way
Peabody, MA 01960
800/633-1925
508/535-7510
Established 1985

Ergo became famous with their Brick systems, which were very powerful portable computers without monitors. They were aptly named, but wouldn't be termed laptops. Ergo has a fairly successful line of laptops now, most made by Twinhead of Taiwain.

The Ergo SubBrick is made by Quanta.

The Ergo PowerBrick is made by Arima.

Swan

Swan is a branch of a reseller. Currently, the Swan-Note Plus is a Compal with an SVGA screen.

Swan was purchased by Zenith some years ago, and is now part of the NEC/Packard Bell mess.

Swan Technologies: &lthttp://www.swantech.com/>

 

Unisys gets some computers from Arima.

The Aquanta MN is an Acer 950, the Aquanta EN is an Acer 970, and the Aquanta LN is a Sotec.


KeyData

KeyData is a subsidery of DataPro. The KeyNote 8500CD sports a GlidePoint, CD-ROM/Floppy/Battery bay, Pentium, SVGA display, Sound-Blaster compatible, and low price. I don't know who makes it.

Keydata International, Inc.

A subsidiery of Datapro
111 Corporate Blvd.
South Plainfield, N.J. 07080-2409

800/485-4800
908/756-7300
Established 1983. EMail: KeyData@ix.netcom.com http://www.keydata.com
Feedback on this page can be mailed to me at Fringe@fringeweb.com .

Last modified on 26-Nov-97


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