SERVICE

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SERVICE

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 | MOST MAKES AND MODELS NEW & USED - SERVICED & REPAIRED INHOUSE 

1 Year FREE Support on all NEW Laptops

SERVICE


We service and repair all brands of Laptops & Notebooks from anywhere in the world.

Laptop and Notebook repairs in-house for ten years in the city.

If the Laptop is faulty we will be able to help you.

  • The procedure is to get the Laptop into our shop to be booked into the queue.
     
  • The queue is usually about 2 to 3 days long but can be jumped by using our Priority Service  and paying another $110 on top of the normal hourly fee.
     
  • We usually do Priority Service (extra $110) on the same day if booked in time to do the job.
     
  • Laptops can be posted or couriered as well but must be accompanied by our Service & Tax Invoice form (HERE) completed and signed by you agreeing to our conditions below.

I  agree to all terms & Conditions on form with authorisation signature

 City Notebooks Pty Ltd and/or any personnel can not, nor will not, be held responsible for any data loss of any components. Customers MUST ensure that ALL data is backed up prior to delivery of a notebook, or any component thereof, to any City Notebook Centre personnel. City Notebooks Pty Ltd will not be held responsible for goods damaged in transit. Payment must be received before any goods will be released. All repairs include 30 days Service Support for the repair only. Parts are covered under the warranty of the supplier. Related problems will be charged at the normal rate. City Notebooks Pty Ltd and/or any personnel can not, nor will not, be held responsible for any perceived costs or loss, including loss of business, in the event of a re-occurrence of the original, or any related fault. Whilst all care is taken by City Notebooks Pty Ltd, the customer assumes total responsibility for the goods at all times. Goods not picked up and paid for after 3 Months will be sold to defray City Notebooks Pty Ltd costs.

MORE ON FEES AND CHARGES HERE

SERVICE RATES

 
HOURLY RATE  =  $99.00 First HOUR  then $88.00 P/Hr - Includes GST

MAX 2 Hrs

Your SITE RATE  =  $110.00 PER HOUR - Includes GST (CITY offices Only) MINIMUM 2 Hrs
PRIORITY NOW RATE = $110.00 We drop everything and do it TODAY! 

This is in ADDITION to Hr Rate

QUOTE or NOFIX FEE**= $77.00

OUR MINIMUM CHARGE

 - Not charged if go-ahead on job after quote given.  

 

 

 

 

 

 

 

 

"Great Service Guy's"

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