|
|
RA#............
Issue Date:...../....../..... |
| Please use one RA Form for each item. |
Office Use only above |
Customer Name & Company :................................................................................................
Contact Name : .................................................................................................
Address :...................................................................................................................................
Phone No. : ( ) ............................................Fax No. : ( )..........................................................
Equipment Type : S/N:............................................................................................................
Purchased From:....................................................................................................................
Invoice No: ............................Purchase Date :....... /.... / .....................Warranty: Y / N
Brief Description of Problem ("Doesnt work" or "Faulty" will not be accepted) :
PC Club Australia Pty Ltd - RA or Warranty Replacement/Repair Terms & Conditions:
PC Club Australia Pty. Ltd. will replace or repair goods that are returned faulty under warranty. However under no circumstances will we accept any goods that are damaged due to transit or misuse. Warranty does not cover any problem caused by any part which not purchased from PC Club Australia Pty. Ltd.
Warranty items will not be replaced until the faulty unit has been returned to us. Delays can be expected on replacements if a stock is not available at the time of return.
All the Warranties are not transferable. A Labour fee of $80.00 per hour + Parts (Min. $40.00) unless still under warranty, and a fee of $80 .00 applies on all hardware tested by PC Club Australia Pty. Ltd. which are found not faulty.
Warranty items must be returned and received by PC Club Australia Pty. Ltd. before the warranty date is expired.
Warranty does not cover any software problem, if client requires to do so, A$80.00 per hour will be applied.
Warranties are to be returned to PC Club Australia Pty. Ltd. at the customer expense and must be accompanied by packing list (For multiple goods, a copy of completed & signed RA Form, a copy of the proof of purchase and mark clearly the RA number on the outside Box. All the returned goods must be delivered in Anti-static bags & protected by suitable packaging. Fail to do so will cause the goods sent back to customer at customers expenses without been repaired/replaced & the warranty can be voided.
PC Club Australia Pty. Ltd. will not be responsible for any lost (such as Lost the Data in the HDD, etc) caused during the service time. PC Club Australia Pty. Ltd. will cover the one way freight to our direct customer under Warranty, but not be responsible for any lost or damage during the transportation..
I , acknowledge that I have read the above terms and conditions, and hereby give PC Club Australia Pty Ltd A.C.N. 086 228 122 A.B.N. 53 086 228 122 the authority to conduct a service of my equipment in accordance with them.
Customer Signature X___________________________ Date / /=====================================================================================
(OFFICE USE ONLY )
Receiver: Date / /